--- title: "A refund was issued to my closed card - Payhawk Help Center" slug: "a-refund-was-issued-to-my-closed-card" description: "Find out what happens when a refund goes to a closed card: the amount reaches the main account balance and shows as a negative expense linked to that card." updated: 2026-10-23T13:47:33Z published: 2026-10-23T13:47:33Z canonical: "payhawk.com/a-refund-was-issued-to-my-closed-card" --- > ## Documentation Index > Fetch the complete documentation index at: https://payhawk.com/help/llms.txt > Use this file to discover all available pages before exploring further. # A refund was issued to my closed card If you have a card that's no longer active and you're expecting a refund to that card, the refund will still be received successfully. The refund will not be allocated directly back to your closed card. It will be credited to the main account balance, originally linked to your closed card. The transaction will be recorded in the system and appear as an [expense with a negative amount](/help/how-can-i-view-my-refund-in-payhawk), linked to the closed card.