---
title: "One-time password activation for Employees - Payhawk Help Center"
slug: "activating-your-personal-payhawk-account-with-a-one-time-password"
description: "Activate your Payhawk spend management platform account with a one‑time password: download the app, log in and set a password and security code."
updated: 2026-10-23T10:37:43Z
published: 2026-10-23T10:37:43Z
canonical: "payhawk.com/activating-your-personal-payhawk-account-with-a-one-time-password"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Activating your personal Payhawk account with a one-time password

You may need to activate your personal Payhawk account with a one-time password that was sent over to you by email from the Payhawk Administrator of your company's Payhawk account.

## Prerequisites

Download the Payhawk Mobile App.

- For Android devices, go to Google Play, search for Payhawk, and install the application.
- For iOS devices, go to the App Store, search for Payhawk, and install the application.

## Activating your account with a one-time password

To activate your personal Payhawk account with the one-time password that was provided to you:

1. Open the Payhawk Mobile App.
2. Tap on **Login with email**.
3. Enter your business email address. Click on **Next**.
4. Enter your one-time password. Click on **Log in**.

Note that sometimes the lowercase "L" letter may be mistaken for the uppercase "i" letter, and vice versa.
5. On the next screen, enter your new password.
6. Set your 4-digit app security code, which will protect the usage of your virtual and physical cards.

![Payhawk Mobile App screens for Login with email, entering your work email, and entering your password.](https://cdn.payhawk.com/2FA/mobile_login_with_email_20261023_manual.png)

> [!WARNING]
> Do not share your password and security code with anyone.