---
title: "Approving and declining fund requests - Payhawk Help Center"
slug: "approving-and-declining-fund-requests"
description: "Manage fund requests for Payhawk corporate cards: approve requests to make funds available or decline with a reason and send notifications."
updated: 2026-10-27T13:54:54Z
published: 2026-10-27T13:54:54Z
canonical: "payhawk.com/approving-and-declining-fund-requests"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Approving and declining fund requests

Depending on the [defined amount-based approval chain](/help/workflow-conditions-and-custom-workflows) at your company, you may be included as an approver for fund requests submitted by your team members.

## Notes on approving and declining fund requests

- Based on the type of approval chain, after you approve a fund request, all relevant approvers along the approval chain will be duly notified.
- If you are the final approver in the approval chain, the funds will be ready to spend by the requester after your approval and the requester will also be notified by Payhawk.
- Once you've declined a fund request, the employee who submitted the request will be notified with a push notification on their phone and an email. They will also be able to view the reason for your rejecting the fund request.
- Only users included in the approval workflow can see the fund request in their **Inbox**, and even Payhawk Administrators will not have access to that fund request unless they are part of its approval workflow.

## Accessing fund requests

- You can access a fund request from your phone or computer from the email request notification you have received.
- Alternatively, open the Payhawk Mobile App on your phone or log in to the [Payhawk Web Portal](https://portal.payhawk.com) with your browser, and access the request from your Payhawk **Inbox**.

> [!WARNING]
> - Payhawk notification emails come from `no-reply@payhawk.com`. Before you click on a link in an email, check the full email address of the sender, not only the sender name.
> - If you don't see the request from the email under **Inbox** > **Requests to me** > **Pending**, don't click on any links in the email and don’t reply to it. [Contact Payhawk Support](/help/contacting-payhawk-support) through the chat.

## Approving fund requests in the Mobile App

To approve a fund request from the Payhawk Mobile App:

1. In the Payhawk Mobile App, tap **Inbox**.
2. Under **Pending**, select the desired fund request by tapping it.
3. Tap **Approve*.***

![Mobile app Inbox with the pending requests list, and an open fund request with the Approve and Decline buttons.](https://cdn.payhawk.com/Navigation%20images%20Desi_20261001/fund_requests_1_3_20261008_ai.png)

## Declining fund requests in the Mobile App

To decline a fund request from the Payhawk Mobile App:

1. In the Payhawk Mobile App, go to **Inbox**.
2. Select the desired fund request by tapping it.
3. Tap **Decline***.*
4. In the dialog that opens, under **Note**, enter the reason for your rejection.
5. Confirm your choice by tapping the **Reject** button.

![Mobile app Inbox with pending requests, an open fund request with the Decline button, and the Decline request screen with a note and the Reject button.](https://cdn.payhawk.com/Navigation%20images%20Desi_20261001/fund_requests_2_3_20261008_ai.png)

## Approving fund requests in the Web Portal

To approve a fund request from the Payhawk Web Portal:

1. In the [Payhawk Web Portal](https://portal.payhawk.com), go to **Inbox** > **Requests to me**.
2. Select the desired request by clicking on it.
3. Click on **Approve*.***

![Payhawk Inbox showing the All requests list with five pending expense requests from Emma Clarke for Quellmore Ltd.](https://cdn.payhawk.com/virtual-qa/2026-10-08-37758313450-1/approving-and-declining-fund-requests-03.png)

## Declining fund requests in the Web Portal

To decline a fund request from the Payhawk Web Portal:

1. In the [Payhawk Web Portal](https://portal.payhawk.com), go to **Inbox** > **Requests to me**.
2. Select the desired fund request.
3. Click on **Decline***.*
4. In the dialog that opens, under **Note**, enter the reason for your rejection.
5. Confirm your choice by clicking on the **Decline** button.

![Payhawk Inbox showing All requests with five pending expense requests from Emma Clarke for Quellmore Ltd.](https://cdn.payhawk.com/virtual-qa/2026-10-08-37758313450-1/approving-and-declining-fund-requests-04.png)

## Useful resources

- [Approving and declining expense requests](/help/approving-and-declining-expense-requests-from-the-payhawk-inbox)
- [Submitting and cancelling fund requests](/help/submitting-and-canceling-fund-requests)
- [Submitting and canceling ATM withdrawal requests](/help/submitting-and-canceling-atm-withdrawal-requests)
- [Submission and approval notifications](/help/submission-and-approval-notifications)