---
title: "Commenting on requests"
slug: "commenting-on-requests"
description: "Add context to requests by posting comments and tagging colleagues; manage comments via notifications and delete them when needed."
updated: 2026-10-27T16:02:58Z
published: 2026-10-27T16:02:58Z
canonical: "payhawk.com/commenting-on-requests"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Commenting on requests

You can add context to a request by posting a comment and tagging the relevant people so that they get notified.

The following information about comments to expenses and expense requests applies to comments for requests:

- [Use cases and benefits](/help/commenting-on-expenses-and-expense-requests)
- [Notifications for comments](/help/commenting-on-expenses-and-expense-requests)
- [The comment icon](/help/commenting-on-expenses-and-expense-requests)
- [Accessing comments](/help/commenting-on-expenses-and-expense-requests)
- [Copy-pasting links to comments](/help/commenting-on-expenses-and-expense-requests)
- [Tagging employees in comments](/help/commenting-on-expenses-and-expense-requests)

## Commenting on requests in the Web Portal

To add a comment for a request for which you have received a notification:

1. Open the app switcher in the top-left corner and go to **Inbox** > **Notifications**, then select the desired notification. If you have direct access to that request, you can open it by clicking on the notification.

![Notifications in the Inbox app, with mention notifications for purchase requests.](https://cdn.payhawk.com/Navigation%20images%20Desi_20261009/commenting_requests_1_20261009_ai.png)
2. Type your comment, tag any relevant employees within your entity or within the Payhawk group of entities, and click on **Send** or press **Enter** to post and notify them accordingly. If you want to add a new line, press **Shift**+**Enter**.

If you receive a notification for a request comment but don't have direct access to it, open the app switcher in the top-left corner and go to **Inbox** > **Notifications** to find it.

## Commenting on requests in the Mobile App

> [!TIP]
> Commenting on requests without you having received notifications can be done from the Payhawk Web Portal only.

To reply to a request comment in the Payhawk Mobile App, open your **Inbox** > **Notifications** and tap on the desired notification. Alternatively, tap on the push notification you've received on your phone.

## Deleting request comments in the Web Portal

> [!TIP]
> The deletion of a comment will be displayed in the **Activity** section, with all four **Show** filter options ticked.

To delete a request comment in the [Payhawk Web Portal](https://portal.payhawk.com), go to the desired request, select the desired comment, click on **Delete**, and then on **Confirm**.

![The Activity section of a request, with the Delete link under a comment and the Delete comment confirmation.](https://cdn.payhawk.com/Navigation%20images%20Desi_20261009/commenting_requests_2_20261009_ai.png)

To delete a comment for a request from your **Inbox** in the [Payhawk Web Portal](https://portal.payhawk.com), open the app switcher in the top-left corner and go to **Inbox** > **All requests**, select the desired request, and click on **Delete** for the desired comment.

![All requests in the Inbox app, with a request open and the Delete link under a comment in its Activity section.](https://cdn.payhawk.com/Navigation%20images%20Desi_20261009/commenting_requests_3_20261009_ai.png)

## Deleting request comments in the Mobile App

To delete a comment for a request from your **Inbox** in the Payhawk Mobile App:

1. Go to **Inbox** > **Requests**.
2. Select the desired request and navigate to its **Activity** > **Comments** tab.
3. Tap its three-dot menu, and then, **Delete**.

![Inbox Requests in the Payhawk Mobile App, the Activity Comments tab of a request, and the Actions menu with Delete.](https://cdn.payhawk.com/Navigation%20images%20Desi_20261009/commenting_requests_4_20261009_ai.png)

## Viewing request activity

In addition to the comments, the **Activity** section contains information about the workflow of the request and an audit log of its updates. For more details, see the article about [viewing request activity](https://help.payhawk.com/en/articles/9712330-viewing-request-activity).

## Useful resources

- [Viewing request activity](https://help.payhawk.com/en/articles/9712330-viewing-request-activity)