---
title: "Employee cards are missing after bulk enrollment - Payhawk Help Center"
slug: "employee-cards-are-missing-after-bulk-enrollment"
description: "If employee Visa cards are missing after bulk enrollment, open Cards, then Linked cards in Payhawk and click Update linked cards to show them right away."
updated: 2026-10-27T16:10:08Z
published: 2026-10-27T16:10:08Z
canonical: "payhawk.com/employee-cards-are-missing-after-bulk-enrollment"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Employee cards are missing after bulk enrollment

After the bulk enrollment of company employee Visa cards, employees might not see their linked cards in Payhawk.

To view the cards, advise employees to do the following:

1. In the [Payhawk Web Portal](https://portal.payhawk.com), open the app switcher in the top-left corner and go to **Cards** > **Linked cards**.
2. Click on **Update linked cards**.

![The Linked cards page header with the Update linked cards button.](https://cdn.payhawk.com/navigation-redesign-didi_20261009_ai/employee-cards-are-missing-after-bulk-enrollment-01_20261009_ai.png)

The refresh happens instantly, and missing cards are expected to appear right away.

If the issue persists, [contact Payhawk Support](/help/contacting-payhawk-support).