---
title: "D365 statement ID sequence for Administrators - Payhawk Help Center"
slug: "failed-to-create-bank-statement-into-microsoft-dynamics-365-finance"
description: "Fix the Statement ID number sequence is not configured error in Dynamics 365 Finance: set the number sequence in the Cash and bank management parameters."
updated: 2026-10-22T10:56:09Z
published: 2026-10-22T10:56:09Z
canonical: "payhawk.com/failed-to-create-bank-statement-into-microsoft-dynamics-365-finance"
---

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# Failed to create bank statement into Microsoft Dynamics 365 Finance. Statement ID number sequence is not configured.

## Error message

```plaintext
Failed to create bank statement. Statement ID number sequence is not configured. Go to Cash and bank management parameters > Number sequences and configure it.
```

## Affected ERP integrations

- Microsoft Dynamics 365 Finance and Operations

## Cause

This error occurs when Microsoft Dynamics 365 Finance and Operations is not configured with a number sequence for **Bank statement** or **Statement ID**. When Payhawk attempts to export a bank statement, Microsoft Dynamics 365 Finance requires a predefined number sequence to assign unique IDs to these statements. If this configuration is missing, Microsoft Dynamics 365 Finance cannot process the bank statement, and the export fails.

## Solution

To resolve this issue:

1. In Microsoft Dynamics 365 Finance, go to **Cash and bank management** > **Setup** > **Cash and bank management parameters**.
2. Click on the **Number sequences** tab.
3. Scroll through the grid to find the reference named **Bank statement** or **Statement ID**.
4. Check the **Number sequence** **code** column for that row:
  - If it is blank, select a valid number sequence code from the drop-down.
  - If there are no options in the drop-down, you first need to create a new number sequence before you can assign it here.

![Setup for number sequences related to bank documents and their unique identifiers.](https://cdn.payhawk.com/Adm%3AIntegrations%3AError%20messages/msfo_bank%20statement.png)
5. Return to Payhawk and attempt to export the bank statement again.