---
title: "DATEV document upload error for Administrators - Payhawk Help Center"
slug: "failed-to-export-into-datev-an-error-occurred-while-uploading-the-documents-please-check-if-the-attached-file-is-valid"
description: "Fix the DATEV export error about uploading documents. DATEV accepts PNG files but not JPEG, so change the receipt or document to PNG and retry the export."
updated: 2026-02-26T13:37:06Z
published: 2026-02-26T13:37:06Z
canonical: "payhawk.com/failed-to-export-into-datev-an-error-occurred-while-uploading-the-documents-please-check-if-the-attached-file-is-valid"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to export into Datev. An error occurred while uploading the documents. Please check if the attached file is valid.

## Error message

```plaintext
Failed to export into Datev. An error occurred while uploading the documents. Please check if the attached file is valid.
```

## Affected ERP integrations

- DATEV

## Cause

This error occurs because DATEV does not accept JPEG (`.jpg`) file formats for uploads. Only PNG (`.png`) files are supported.

## Solution

To resolve this issue:

1. Check the attached file format.
2. If the receipt or document is in JPEG format, change it to PNG before re‑uploading.
3. Retry the export after updating the file.