---
title: "Exact invalid expense account for Administrators - Payhawk Help Center"
slug: "failed-to-export-into-exact-online-invalid-expense-account-specified"
description: "Fix the Invalid expense account specified error in Exact Online: check the Payhawk General and Fees G/L accounts in the integration settings and update them."
updated: 2026-10-27T15:08:10Z
published: 2026-10-27T15:08:10Z
canonical: "payhawk.com/failed-to-export-into-exact-online-invalid-expense-account-specified"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to export into Exact Online. Invalid expense account specified.

## Error message

```plaintext
Invalid expense account specified.
```

## Affected ERP integrations

- Exact Online

## Cause

This is an internal error that occurs when the Payhawk **General G/L** account or **Fees G/L** account, which are configured within Payhawk's Exact Online integration settings, are not found in the **Chart of Accounts** that Payhawk has pulled from your Exact Online instance.

This situation typically occurs if:

- The specific G/L accounts that Payhawk expects to use for general expenses or fees are missing from your Exact Online **Chart of Accounts**.
- The accounts exist in Exact Online but have been incorrectly selected or mapped in Payhawk's integration configuration.

## Solution

To resolve this issue:

1. In the [Payhawk Web Portal](https://portal.payhawk.com), go to **Settings** > **Integrations** > **Exact Online**.
2. Click on its three-dot menu and select **Edit configuration**.
3. In the configuration fields for the Payhawk **General G/L** account and **Fees G/L** account:
  - Verify that the accounts currently selected in Payhawk match active and valid G/L accounts in your Exact Online **Chart of Accounts**. If they do not, update the selections in Payhawk to point to the correct G/L accounts.
  - Alternatively, you can leave these two account fields empty in Payhawk's configuration. Payhawk will then attempt to automatically create these necessary G/L accounts in Exact Online for you.
4. Save your updated integration settings in Payhawk.
5. Attempt to export the expense again. The export must now be successful.