---
title: "Exact journal not found for Administrators - Payhawk Help Center"
slug: "failed-to-export-into-exact-online-purchase-journal-x-not-found"
description: "Fix the Purchase journal X not found error in Exact Online: reconnect the integration and select a valid purchase journal in the setup, then export again."
updated: 2026-10-27T15:08:30Z
published: 2026-10-27T15:08:30Z
canonical: "payhawk.com/failed-to-export-into-exact-online-purchase-journal-x-not-found"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to export into Exact Online. Purchase journal X not found.

## Error message

```plaintext
Purchase journal X not found. Please update your connection configuration.
```

## Affected ERP integrations

- Exact Online

## Cause

This error typically indicates an issue with the integration setup, specifically concerning the purchase journal configuration. During the connection process, a purchase journal must be selected for Payhawk to use when exporting expenses.

If this selection is skipped or fails to save, which must generally not happen due to validation in the setup wizard, or if the previously selected journal has since been deleted or renamed in Exact Online, the integration will not be able to locate the required purchase journal.

When Payhawk attempts to export an expense, it cannot find the specified purchase journal, which results in this error.

## Solution

To resolve this issue:

1. In the [Payhawk Web Portal](https://portal.payhawk.com), go to **Settings** > **Integrations** > **Exact Online**.
2. Click on its three-dot menu and select **Disconnect**.
3. Initiate the connection process again.
4. In the setup wizard, follow the steps to select:
  - A valid **Purchase Journal** that exists in your Exact Online account.
  - Alternatively, select an **A/P account** which will allow Payhawk to create the necessary purchase journal on your behalf.
5. Complete the connection and save your configuration.