---
title: "Exact Online blocked vendor for Administrators - Payhawk Help Center"
slug: "failed-to-export-into-exact-online-selected-vendor-is-marked-as-blocked"
description: "Fix the Exact Online export error for a blocked vendor. Open the supplier under Master Data, then Accounts, clear the Blocked checkbox, and export again."
updated: 2026-10-02T09:04:54Z
published: 2026-10-02T09:04:54Z
canonical: "payhawk.com/failed-to-export-into-exact-online-selected-vendor-is-marked-as-blocked"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to export into Exact Online. Selected vendor is marked as blocked.

## Error message

```plaintext
Failed to export expense. Selected vendor is marked as blocked in Exact Online.
```

## Affected ERP integrations

- Exact Online

## Cause

This error occurs when you are trying to export an expense associated with a supplier who has been marked as **Blocked** in your Exact Online account. Exact Online prevents any transactions from being posted for blocked suppliers, which leads to the failure of the expense export from Payhawk.

## Solution

To resolve this issue:

1. Log in to your Exact Online account.
2. Navigate to **Master Data** > **Accounts** > **Suppliers**.
3. Locate the specific supplier that is causing the error.
4. Click on the supplier's name to view their details.
5. Go to the **Information** tab.
6. Ensure that the **Blocked** checkbox is unchecked.

![Account maintenance interface showing details like name, address, and blocked status.](https://storage.googleapis.com/payhawk-cdn/Adm%3AIntegrations%3AError%20messages/exact_online_6.png)
7. Click on **Save**.
8. Return to Payhawk and attempt to export the expense again. The export must now be successful.