---
title: "Exact cost center not active for Administrators - Payhawk Help Center"
slug: "failed-to-export-into-exact-online-the-selected-cost-center-is-not-currently-active"
description: "Fix the selected Cost Center is not currently active error in Exact Online: change or remove the End date of the cost center, then export the expense again."
updated: 2026-10-21T10:25:20Z
published: 2026-10-21T10:25:20Z
canonical: "payhawk.com/failed-to-export-into-exact-online-the-selected-cost-center-is-not-currently-active"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to export into Exact Online. The selected Cost Center is not currently active.

## Error message

```plaintext
The selected Cost Center is not currently active in Exact Online.
```

## Affected ERP integrations

- Exact Online

## Cause

This error occurs when the cost center selected for an expense in Payhawk has reached its **End date** in Exact Online. When Payhawk attempts to attach the cost center reference to the expense during export, Exact Online rejects the transaction because the cost center is considered inactive or expired.

## Solution

To resolve this issue:

1. Log in to your Exact Online account.
2. Navigate to **Master Data** > **Financial** > **Cost centre**.
3. Locate and click on the cost center that is selected in your Payhawk expense.
4. Review the **End date** field.
5. Update the **End date** to a date in the future to reactivate the cost center:
  - If the cost center must remain active indefinitely, consider removing the **End date** entirely.
  - If the cost center must only be active for a specific period, set an appropriate future date.

![Cost centre maintenance interface showing fields for code, description, and end date selection.](https://cdn.payhawk.com/Adm%3AIntegrations%3AError%20messages/exact_online_cost%20center_end%20date.png)
6. Click **Save**.
7. Return to Payhawk and attempt to export the expense again. The export must now be successful.