---
title: "Exact Online blocked VAT code for Administrators - Payhawk Help Center"
slug: "failed-to-export-into-exact-online-the-selected-vat-code-in-the-expense-is-marked-as-blocked"
description: "Fix the Exact Online export error for a blocked VAT code. Unblock the code under Master Data, Tax, and VAT Codes, or pick another VAT code on the expense."
updated: 2026-10-27T15:08:38Z
published: 2026-10-27T15:08:38Z
canonical: "payhawk.com/failed-to-export-into-exact-online-the-selected-vat-code-in-the-expense-is-marked-as-blocked"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to export into Exact Online. The selected VAT code in the expense is marked as blocked.

## Error message

```plaintext
Failed to export expense. The selected VAT code in the expense is marked as blocked in Exact Online.
```

## Affected ERP integrations

- Exact Online

## Cause

This error occurs when the VAT code that has been applied to an expense in Payhawk is marked as **Blocked** in your Exact Online account. Exact Online prevents transactions from being posted using VAT codes that are blocked, which causes the expense export to fail.

## Solution

You can resolve this issue in one of the following ways:

- Unblock the VAT code in Exact Online.
  1. Log in to your Exact Online account.
  2. Navigate to **Master Data** > **Tax** > **VAT Codes**.
  3. Locate the specific VAT code mentioned in the error message.
  4. Click on the VAT code to view its details.
  5. In the **General** section, ensure that the **Blocked** checkbox is unchecked.

![VAT code maintenance screen showing a blocked checkbox and relevant details.](https://storage.googleapis.com/payhawk-cdn/Adm%3AIntegrations%3AError%20messages/exact_online_4.png)
  6. Click on **Save**.
- Select an alternative VAT code in Payhawk.
  1. In the [Payhawk Web Portal](https://portal.payhawk.com), go to **Spend**.
  2. Click on the expense that failed to export.
  3. Change the selected **VAT code** to an unblocked and appropriate VAT code.
  4. Save the expense and attempt to export it again.