---
title: "BC export Not-found error for Administrators - Payhawk Help Center"
slug: "failed-to-export-into-ms-business-central-not-found"
description: "The Not-found error appears when the expense's payment or document record was deleted in Business Central. Ask Payhawk Support to remove the old export first."
updated: 2026-02-27T13:55:14Z
published: 2026-02-27T13:55:14Z
canonical: "payhawk.com/failed-to-export-into-ms-business-central-not-found"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to export into MS Business Central. Not-found.

## Error message

```plaintext
Failed to export into MS Business Central. Not-found.
```

## Affected ERP integrations

- MS Business Central

## Cause

This error occurs when the original payment or document record related to the expense has been deleted directly within MS Business Central. Because the corresponding record no longer exists in your accounting system, Payhawk cannot export any updates or modifications for that expense.

## Solution

To resolve this issue:

1. Contact Payhawk Support, inform them about the **not-found** error, and request a technical ticket to be created.
2. Payhawk’s technical team will then delete the record of the initial, now broken, export from Payhawk system's backend.
3. Once Payhawk’s team confirms that the old export record has been removed, you can navigate back to the expense in the Payhawk Web Portal and export it again. The expense will be created as a new record in MS Business Central.