---
title: "Business Central blocked G/L for Administrators - Payhawk Help Center"
slug: "failed-to-export-into-ms-business-central-the-selected-gl-account-is-blocked-in-ms-business-central"
description: "Fix the MS Business Central export error for a blocked G/L account. Unblock the account in Business Central, or select an active G/L account on the expense."
updated: 2026-10-27T15:08:54Z
published: 2026-10-27T15:08:54Z
canonical: "payhawk.com/failed-to-export-into-ms-business-central-the-selected-gl-account-is-blocked-in-ms-business-central"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to export into MS Business Central. The selected G/L account is blocked in MS Business Central.

## Error message

```plaintext
Failed to export into MS Business Central. The selected G/L account is blocked in MS Business Central. Please unblock it or select an active G/L account.
```

## Affected ERP integrations

- MS Business Central

## Cause

This error occurs when the **General Ledger (G/L)** account that is mapped to the expense category in Payhawk is blocked in MS Business Central. Blocked accounts cannot be used for posting transactions.

## Solution

You can resolve this issue in one of the following ways:

- Unblock the G/L account in MS Business Central.
  1. Log in to your MS Business Central account.
  2. Navigate to the **Chart of Accounts** and locate the blocked G/L account.
  3. Open the account details and check the **Blocked** field.
  4. Change the status to **Unblocked** or **Active**.
  5. Save the changes.
  6. Return to the Payhawk Web Portal and try to export the expense again.
- Select an active G/L account in Payhawk.
  1. In the [Payhawk Web Portal](https://portal.payhawk.com), go to **Spend**.
  2. Click on the expense that failed to export to open its details view. To find it quickly, filter by **Export status** and select **Failed**.
  3. Check the **Category** or **G/L account** field and select a different, active account from the available options.
  4. Click on **Save** and try to export the expense again.