---
title: "BC extension outdated error for Administrators - Payhawk Help Center"
slug: "failed-to-export-into-ms-business-central-update-your-ms-business-central-extension"
description: "Fix the Business Central export error caused by an outdated or missing Payhawk extension. Uninstall the old one, install the latest from AppSource, and export."
updated: 2026-10-21T09:46:30Z
published: 2026-10-21T09:46:30Z
canonical: "payhawk.com/failed-to-export-into-ms-business-central-update-your-ms-business-central-extension"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to export into MS Business Central. Update your MS Business Central extension.

## Error message

```plaintext
Failed to export into MS Business Central. Please update your MS Business Central extension.
```

## Affected ERP integrations

- MS Business Central

## Cause

This error occurs when your Payhawk extension in MS Business Central is either outdated or missing. New features and changes in the integration require a specific minimum version of the extension to ensure that everything works as expected. To proceed with exporting, you are required to upgrade the extension.

## Solution

To resolve this issue:

1. Uninstall the old extension.
  1. Log in to your MS Business Central account.
  2. Follow the official Microsoft instructions to [uninstall the existing Payhawk extension](https://learn.microsoft.com/en-us/dynamics365/business-central/ui-extensions-install-uninstall#uninstall-an-app).
2. Install the new extension.
  1. Go to the Payhawk page on [Microsoft AppSource](https://appsource.microsoft.com/en-us/product/dynamics-365-business-central/PUBID.payhawk1674380496828%7CAID.payhawk_bc_integration%7CPAPPID.58ff7f34-eadb-4309-830f-d4502f75a417?tab=Reviews).
  2. Click on **Get it now** and follow the prompts to install the latest version of the Payhawk extension.
3. Once the new extension is successfully installed, return to the Payhawk Web Portal and try to export the expense again.