---
title: "QuickBooks multi-currency for Administrators - Payhawk Help Center"
slug: "failed-to-export-into-quickbooks-online-multi-currency-option-not-enabled"
description: "Fix the QuickBooks Online export error about multi-currency: turn on Multicurrency in Account and Settings, choose your home currency, and export again."
updated: 2026-10-21T09:51:50Z
published: 2026-10-21T09:51:50Z
canonical: "payhawk.com/failed-to-export-into-quickbooks-online-multi-currency-option-not-enabled"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Failed to export into QuickBooks Online. Multi-currency option not enabled.

## Error message

```plaintext
Multi-currency option not enabled.
```

## Affected ERP integrations

- QuickBooks Online

## Cause

This error occurs when the multi-currency option is not enabled in your QuickBooks Online account. Without this feature, QuickBooks Online cannot process transactions in multiple currencies.

For example, if you need to create a GBP vendor bill and pay it from a USD bank account, QuickBooks Online requires multi-currency to be active to handle the different currencies and exchange rates involved.

## Solution

To resolve this issue:

1. Log in to your QuickBooks Online account and go to **Settings**.
2. Click the **Gear** icon in the upper-right corner.
3. Under **Your Company**, select **Account and Settings**.
4. Go to the **Advanced** tab.
5. Navigate to the **Currency** section and click the **pencil** icon to edit it.
6. Turn on the **Multicurrency** switch.
7. From the **Home Currency** drop-down, select your primary currency.
8. Click **Save** and then **Done**.

For more information, see the article on how to [set up and use multicurrency in QuickBooks Online](https://quickbooks.intuit.com/learn-support/en-us/help-article/multicurrency/learn-multicurrency-quickbooks-online/L5krkKQi8_US_en_US).