---
title: "Google: Unable to sign you in - Payhawk Help Center"
slug: "google-shows-unable-to-sign-you-in-or-contact-your-domain-administrator"
description: "If Google shows an error when you click Continue with Google, your company hasn't allowed the Payhawk app in its Google settings yet. Contact your IT team."
updated: 2026-10-26T08:26:49Z
published: 2026-10-26T08:26:49Z
canonical: "payhawk.com/google-shows-unable-to-sign-you-in-or-contact-your-domain-administrator"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Google shows Unable to sign you in or Contact your domain administrator

When signing in to Payhawk and clicking on **Continue with Google**, Google may show an error, for example, that it is unable to sign you in, or that you need to contact your domain administrator.

This error comes from Google and it usually means your company has not yet allowed the Payhawk app in its Google settings.

## What to do

1. Contact the IT team at your company, because this is a Google setting that only they can change. Payhawk cannot change it for you.
2. Ask them to allow the Payhawk app in your company's Google Admin settings, under apps.
3. After they confirm the change, wait for up to 15 minutes.
4. Go to [portal.payhawk.com](http://portal.payhawk.com) and try to sign in again.

## When to contact Payhawk Support

Your company’s IT team has to fix this issue in Google, so you need to contact them first.

If they cannot find the setting, they can contact Payhawk Support at [support@payhawk.com](mailto:support@payhawk.com) for the exact steps.