---
title: "Handling error during email updates - Payhawk Help Center"
slug: "handling-error-during-email-update"
description: "Fix errors when updating an employee's email in Payhawk, such as an email already linked to an invite or registered in another account, and what to do next."
updated: 2026-09-10T07:36:29Z
published: 2026-09-10T07:36:29Z
canonical: "payhawk.com/handling-error-during-email-update"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Handling error during email updates

When updating an employee's email address, you can encounter the following errors.

## Email already part of an invite

This error appears when the email address is already linked to another employee or invitation. Remove the employee profile or invitation associated with that email, then try again.

## Email already registered in another company

You cannot assign an email address that is already registered in a different Payhawk company. Remove the employee from the other company first, then invite them using the desired email. Removing a user from a company deactivates any Payhawk cards issued under that company; you can issue a new card after re-inviting them.

## User cannot log in after email update

The employee must complete the registration flow using the new email address. An invitation alone does not grant access.