---
title: "Managing card requests"
slug: "managing-card-requests"
description: "Manage card requests from employees in Payhawk spend management platform: enable or disable employee card requests, according to your approval workflows"
updated: 2026-10-27T14:17:36Z
published: 2026-10-27T14:17:36Z
canonical: "payhawk.com/managing-card-requests"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing card requests

To allow employees to request physical or virtual cards through Payhawk, you need to enable the card requests for your company first.

## Enabling card requests

To enable card requests across your company:

1. In the [Payhawk web portal](https://portal.payhawk.com), go to **Settings** > **Cards** > **Types** tab.
2. Click on the desired card type (for example, **Single-use Virtual**).
3. Switch on the toggle button to allow employees to request the desired card type.
4. (Optional) Enter any guidelines for your employees when requesting cards that will appear as a hint next to the **Note** field for them to see.
5. Click on **Save changes**.

![Settings, Cards, Single-use (Virtual) card type with the Allow employees to request toggle on and request instructions.](https://cdn.payhawk.com/navigation-redesign-didi_20261009_ai/managing-card-requests-01_20261009_ai.png)

## Disabling card requests

To disable card requests across your company:

1. Go to **Settings** > **Cards** > **Types** tab.
2. Click on the desired card type (for example, **Single-use Virtual**).
3. Switch off the toggle button to disable card requests from employees for the desired card type.

![The same Single-use (Virtual) settings page with the Allow employees to request toggle switched off.](https://cdn.payhawk.com/navigation-redesign-didi_20261009_ai/managing-card-requests-02_20261009_ai.png)

## Useful resources

- [Setting approval workflows for card requests](/help/setting-approval-workflows-for-card-requests)
- [Approving and declining card requests](/help/approving-and-declining-card-requests)
- [Submitting and canceling card requests](/help/submitting-and-canceling-card-requests)