---
title: "Payhawk-Egencia integration for Administrators - Payhawk Help Center"
slug: "overview-of-the-payhawk-egencia-integration"
description: "See how Payhawk integrates with Egencia: ask Egencia to activate the connection, then travel invoices and expenses flow into Payhawk for review and approval."
updated: 2026-10-27T15:50:01Z
published: 2026-10-27T15:50:01Z
canonical: "payhawk.com/overview-of-the-payhawk-egencia-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview of the Payhawk-Egencia integration

Payhawk is partnering with Egencia to help you stay on top of your business travel expenses with less manual work.

This integration allows Payhawk to automatically retrieve and process expense documents issued in your Egencia account. Payhawk will fetch and process Egencia documents for card payments to ensure accurate reconciliation and reporting.

## Matching documents for card payments

If the Egencia document is for a card payment, the system will seamlessly match it to the transaction and the cardholder. Regardless of whether the match was successful, the system will notify the respective recipients - that is, the cardholder and the Travel Expense Managers for this account, if any.

## Tips and tricks on using Payhawk with Egencia

- If you use your corporate Payhawk cards, you will be able to process the expense almost instantly and not wait until the end of the month. This way, you will be able to leverage the Payhawk powerful approval workflows.
- Appoint Travel Expense Managers and allow them to track and process documents for your Egencia payments. This way, you will be able to close the month faster and not rely on the employees submitting the expenses.

## Connecting Payhawk to Egencia

> [!TIP]
> Egencia identifies your company by its Egencia company ID. Every document Egencia sends to Payhawk carries this ID, and Payhawk uses it to send each document to the right Payhawk entity.

To connect Payhawk to Egencia:

1. Contact your Egencia Account Manager and ask them to enable the Payhawk data feed for your account.
2. Contact Payhawk Support and send them:

Payhawk then activates the connection for you. You only need to do this once. Once Payhawk confirms the activation, log in to the [Payhawk Web Portal](https://portal.payhawk.com).
  - Your Egencia company ID, or IDs, if you have more than one.
  - Confirmation that your Egencia Account Manager has enabled the integration.
  - The Payhawk entity that should receive your Egencia documents.
3. Go to **Settings** > **Integrations** > **Egencia** and click on **Connect**.

If Payhawk hasn’t activated the integration yet, you’ll see the message **Egencia integration not yet enabled** and **Continue** won’t be available. You can continue once Payhawk has activated the integration.
4. Click on **Continue**.
5. On the next screen, under **Travel expense managers**, select the Travel expense managers from the drop-down list, who will be able to triage requests in cases where Payhawk was unable to automatically match the invoice to the expense.
6. Select the checkbox to allow Travel expense managers to also view and process documents for Egencia card payments.
7. Click on **Continue**.
8. Click on **Done**.

> [!TIP]
> - For EU Egencia customers, automatic invoice attachment functions seamlessly with the Payhawk integration.
> - For US Egencia customers, formal invoice documents are not generated on Egencia’s side due to platform-level differences on Egencia’s end, not caused by a limitation of Payhawk’s integration, yet receipts and expense items may still go through.