---
title: "NetSuite changed supplier for Administrators - Payhawk Help Center"
slug: "payment-cannot-be-exported-due-to-a-changed-supplier"
description: "Update the supplier on the vendor bill in Oracle NetSuite to match the current supplier, then retry the payment export when the supplier changed after export."
updated: 2026-04-16T08:13:05Z
published: 2026-04-16T08:13:05Z
canonical: "payhawk.com/payment-cannot-be-exported-due-to-a-changed-supplier"
---

> ## Documentation Index
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# Payment cannot be exported due to a changed supplier.

## Error message

```plaintext
Payment cannot be exported due to a changed supplier.
```

## Affected ERP integrations

- Oracle NetSuite

## Cause

This error occurs when the expense was exported with one supplier, then the supplier was changed and the expense was paid. When Payhawk attempts to export the payment, it tries to update the supplier on the vendor bill in Oracle NetSuite, but this fails because the bill is in a closed accounting period. This creates a mismatch between the supplier on the vendor bill and the supplier on the payment.

## Solution

To resolve this issue:

1. Manually update the supplier on the vendor bill in Oracle NetSuite to match the current supplier.
2. Retry the payment export from Payhawk.