---
title: "Previewing the Travel AI Agent capabilities - Payhawk Help Center"
slug: "previewing-the-travel-ai-agent-capabilities"
description: "Preview the Payhawk Travel AI Agent if trips and travel are not in your plan: open it from the AI Office or in the Payhawk Mobile App and explore bookings."
updated: 2026-10-23T13:45:17Z
published: 2026-10-23T13:45:17Z
canonical: "payhawk.com/previewing-the-travel-ai-agent-capabilities"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Previewing the Travel AI Agent capabilities

If the trips and travel Payhawk experience is not included into your current pricing plan, all employees at your company can still preview the Travel AI Agent capabilities and explore the travel booking experience.

## Accessing the Preview mode of the Travel AI Agent

The entry point for the Preview mode of the Travel AI Agent is equivalent for all employees with a slightly enhanced experience for Payhawk Administrators.

### All employees

All employees can access the Travel AI Agent by clicking the **AI Office** icon in the upper right-hand corner next to their profile picture, which opens the **AI Office** as a side panel on the **Dashboard**, by clicking the expand icon in the **AI Office** side panel, which opens the **AI Office** in a full page view, or by starting a chat on the **Dashboard** screen. In any case, the Travel AI Agent loads in its Preview mode.

On their phones, employees will receive an in-product push-up notification suggesting them to explore the Travel AI Agent capabilities. If interested, they need to click on it and, as a result, they’ll be redirected to the Preview mode of the Travel AI Agent.

> [!TIP]
> In the Preview mode of the Travel AI Agent, employees can search for flights and hotels to explore available options, but will not be able to proceed with creating a trip request.

![Payhawk Web Portal dashboard with the AI Office side panel open and the Travel Agent selected](https://cdn.payhawk.com/Trips%20and%20travel/travel_agent_dashboard_20261023_ai.png)

### Payhawk Administrators

In addition to accessing the Travel AI Agent through the **AI Office** icon, Payhawk Administrators will also see the Payhawk **Travel** banner on the **Dashboard**. When they click on **Take a look**, they will be redirected to **Settings** > **Trips** and will be shown a guided walkthrough demonstrating the Travel AI Agent capabilities and how to configure the system.

> [!TIP]
> In the Preview mode of the Travel AI Agent, Payhawk Administrators can define travel policies, search for flights and hotels, but will not be able to complete a booking, submit a trip request, define approval workflows, and explore post-booking features.

![Payhawk Travel card on the Payhawk Mobile App dashboard with the Take a look button](https://cdn.payhawk.com/Trips%20and%20travel/travel_agent_take_a_look_20261023_ai.png)

## What is available in Preview mode

In Travel AI Agent’s Preview mode, the following actions are supported:

- Browsing the Travel AI Agent interface and interacting with the conversational booking experience.
- Searching for flights and hotels to see real results, pricing, and availability.
- Exploring travel policy settings and seeing how policies would apply to bookings.

## What is not available in Preview mode

In Travel AI Agent’s Preview mode, the following actions are not supported:

- Creating or submitting trip requests.
- Completing a booking.
- Approval workflows and post-booking features.

## Getting the Travel AI Agent for your company

When you are ready to enable the Travel AI Agent for your company, contact your Payhawk Account Manager at [sales@payhawk.com](mailto:sales@payhawk.com).