--- title: "Registering to Payhawk with an email invite" slug: "registering-to-payhawk-with-an-email-invite" description: "Register your Payhawk account from the email invite, create a password that meets the rules, and add your phone number. See what to do if the link expired." updated: 2026-10-19T10:51:46Z published: 2026-10-19T10:51:46Z canonical: "payhawk.com/registering-to-payhawk-with-an-email-invite" --- > ## Documentation Index > Fetch the complete documentation index at: https://payhawk.com/help/llms.txt > Use this file to discover all available pages before exploring further. # Registering to Payhawk with an email invite To start using Payhawk, you need to register your account either with an email invite sent by your Payhawk Administrator or [over the Active Directory](/help/registering-to-payhawk-over-active-directory). To register your Payhawk account on the Payhawk Web Portal with an email invite, use the email invitation you must have received from the Payhawk Administrator of your company's Payhawk account. > [!WARNING] > The registration link is valid for 5 days. If you cannot register within that time, contact your company [Payhawk Administrator to resend the invite](/help/how-can-i-resend-email-invites-to-employees). If the registration link has expired, Payhawk cannot invite users or resend invites on behalf of your company's Payhawk Administrators. ## Password requirements When creating a password for your Payhawk account, it must meet the following criteria to ensure account security: - Be at least 8 characters long - Include at least one number - Include at least one lowercase letter - Include at least one special symbol (for example, **!@#$%^&***) It is recommended that you avoid using personal information like your name, birthday, or common words. > [!WARNING] > Make sure there are no intervals before or after the password when you enter it. ## Registering with the email invite from Payhawk To register your Payhawk account on the Payhawk Web Portal: 1. Go to your Inbox and open your main folder. 2. Open the invitation email and click on the **Register** button link. As a result, you will be redirected to the Payhawk Web Portal. 3. Create a password for your Payhawk account and re-enter it to confirm it. Click on **Create account**. 4. On the next screen, fill in your first name, last name, and mobile phone number, including the country code starting with a **+** (plus). Click on **Continue**. As a result, you will receive an SMS on the provided number to verify it. 5. In the **Confirm your phone number** dialog, enter the code from the SMS and click on **Verify phone**. ![Three registration screens in the Payhawk Web Portal: setting your password, setting up your user profile with your name and phone number, and confirming your phone number with the SMS code.](https://cdn.payhawk.com/Navigation%20images%20Desi_20261009/register_1-2-3_2_20261009_ai.png) After the verification is done successfully, you will need to [activate your Payhawk account from the Payhawk Mobile App](/help/activating-your-personal-payhawk-account) before you can start using it. > [!WARNING] > Make sure there are no intervals before or after the password when you enter it. ## Notes on registering with an email invite - The email with the registration link must have come from a Payhawk Administrator at your company. - If you cannot find the email in your inbox, check your **Spam** folder. Alternatively, ask your system administrator for assistance. - If you haven't received the email invitation, ask the Payhawk Administrator of your company's Payhawk account to send you the registration email. - If the registration link isn’t working, open it in an incognito or private browsing window. - Employees can register for the same entity in Payhawk, even if their email addresses use different domains, such as email1@company1.com and email2@company2.com, provided that they are not contractors. ## Useful resources - [I cannot log in to Payhawk](/help/i-cannot-log-in) - [Activating your personal Payhawk account](/help/activating-your-personal-payhawk-account) - [Registering to Payhawk with an SMS](/help/registering-to-payhawk-with-an-sms)