---
title: "Managing remittance advices and recipients - Payhawk Help Center"
slug: "sending-a-remittance-advice-to-a-supplier"
description: "Choose who receives supplier remittance advices in Payhawk: edit the supplier contact details or add recipient emails when you confirm or authorize a payment."
updated: 2026-10-27T16:10:52Z
published: 2026-10-27T16:10:52Z
canonical: "payhawk.com/sending-a-remittance-advice-to-a-supplier"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing supplier remittance advices and recipients

Remittance advices can be sent to the contact email of the supplier that has already been entered in Payhawk - which is an option enabled by default.

![Editing contact details for John Smith, including phone number and email address.](https://cdn.payhawk.com/Acc%3ASuppliers%3ARemittance%20advice/Edit_contact_details_send_to_contact_email_20260910_ai.png)

However, you can also edit the supplier details and enter specific emails for remittance advices as well as enter recipient emails while confirming payment details or authorizing payments.

## Adding recipient emails by editing the supplier details

To send a supplier's advices to someone other than the default contact:

1. In the [Payhawk Web Portal](https://portal.payhawk.com), go to the **Suppliers** app.
2. Select the supplier.
3. In the **Contact** section, click on **Edit**.
4. Select **Send remittance advice to different recipients**.
5. Enter the recipient emails. To add more than one, separate them with a comma or the **Enter** key.
6. Click on **Save**. As a result, all future advices for that supplier will be received by the recipients you set.

![Editing contact details with custom remittance emails added.](https://cdn.payhawk.com/Acc%3ASuppliers%3ARemittance%20advice/Edit_contact_details_custom_remittance_emails_20260910_ai.png)

## Defining supplier emails during payment confirmation

To specify recipient emails while confirming payment details:

1. In the [Payhawk Web Portal](https://portal.payhawk.com), go to **Spend** > **Pay** > **Confirm details** and open the relevant bill payment.
2. In the **Remittance advice email** field, fill in any emails you want the remittance advice to be sent. Separate multiple emails with a comma or the **Enter** key.
3. Confirm the payment details.

> [!TIP]
> Entering emails here will automatically update the supplier's contact details. The default contact email option will be disabled, and the new addresses will be saved for that supplier.

![Bill payment details with an empty Remittance advice email field.](https://cdn.payhawk.com/Acc%3ASuppliers%3ARemittance%20advice/Confirm_payment_remittance_email_empty_supplier_blurred_20261015_ai.png)

If an email is present on the attached expense document, Payhawk’s AI will extract and automatically populate the email into the field.

![Invoice details showing payment due, reference number, and remittance email address.](https://cdn.payhawk.com/Acc%3ASuppliers%3ARemittance%20advice/Confirm_payment_remittance_email_detected_supplier_blurred_20261015_ai.png)

## Defining supplier emails during payment authorization

To specify recipient emails while authorizing a payment:

1. In the [Payhawk Web Portal](https://portal.payhawk.com), go to **Spend** > **Pay** > **Authorize** and open the relevant bill payment.
2. From its three-dot menu, select **Send remittance advice**.
3. Review or add the recipient emails.
4. To store these emails for future use, ensure **Save these emails to [supplier] for future remittance advice** is selected. This requires supplier editing permissions.
5. Click on **Send**.

![The Send remittance advice dialog with a recipient entered and the Save these emails for future remittance advice option selected](https://cdn.payhawk.com/Acc%3ASuppliers%3ARemittance%20advice/Save_remittance_advice_recipients_20260805_ai.png)

## Triggering remittance advices during bulk payment authorization

Advices can be managed as part of a [bulk authorization](/help/paying-expenses-in-bulk). Once a batch is authorized, the **Send confirmation** dialog will display suppliers requiring your attention, such as those with missing emails or addresses pulled from invoices that need verification.

1. Add or check the recipients for each supplier.
2. Make sure **Also save any new emails to the supplier's contact details** is selected if you want to store them.
3. Click on **Send**.

1. Add or verify the recipients for each supplier.
2. Select **Also save any new emails to the supplier's contact details** to store them.
3. Click on **Send**.

> [!TIP]
> To resend a remittance advice, you need to send it per bill as bulk sending applies only to the first transmission of advices.

![The Send remittance advice dialog for two suppliers, each with its own recipients and a Save for next time option.](https://cdn.payhawk.com/Acc%3ASuppliers%3ARemittance%20advice/Send_remittance_advice_bulk_two_suppliers_blurred_20261015_ai.png)

## Resending a remittance advice

If a supplier misplaces the original email, the advice can be resent. Payhawk will resend the email using the original secure link, which will reflect the current payment status.

1. Open the bill in the Payhawk Web Portal.
2. Select **Send remittance advice**.
3. Verify the recipient address in the flyout dialog and confirm.

## Sending remittance advices to suppliers with no contact details

If a supplier lacks a contact email, the payment confirmation screen in the **Pay** > **Authorize** tab will indicate that an advice was not sent.

1. Click on **Add email to send remittance**.
2. Enter the recipient email address.
3. Click on **Send**.

![Payment authorized screen showing the remittance advice was not sent because the supplier has no email, with an Add email to send remittance option](https://cdn.payhawk.com/Acc%3ASuppliers%3ARemittance%20advice/Payment_authorized_no_supplier_email_20260805_ai.png)