---
title: "Submitting and approving requests with the Procurement AI Agent"
slug: "submitting-and-approving-requests"
description: "Use the Procurement AI Agent to submit requests and approve your teammates' requests in the Web Portal or the mobile app, with the right data captured upfront."
updated: 2026-10-19T12:48:27Z
published: 2026-10-19T12:48:27Z
canonical: "payhawk.com/submitting-and-approving-requests"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Submitting and approving requests with the Procurement AI Agent

You can use the Payhawk Procurement AI Agent to create and submit requests, in addition to manually creating and submitting them through the **Requests** app. Depending on your company’s workflow setup, you may also be assigned as an approver for requests submitted by your teammates.

When using the Procurement AI Agent, you can both submit and approve requests directly in the Payhawk Web Portal or the Payhawk Mobile App. If you prefer, you can also [approve requests in the standard way via your Payhawk **Inbox**](/help/approving-and-declining-requests).

## Submitting requests in the Web Portal

To create and submit a request from the Payhawk Web Portal by using the Procurement AI Agent:

1. You can start chatting with the AI Agents directly from the **Dashboard**, or click on the **AI Office** icon in the top-right corner to open the chat. To see the chat in full screen, click on the expand icon.
2. Start chatting with the Agent. It will ask you to provide the required information to create the request, so it fills it in.
3. Once the required information is collected, either ask the Agent to submit the request or click on the **Submit** button to do it yourself.![Summary of a purchase order for a MacBook priced at $1699.](https://cdn.payhawk.com/AI%20Office/AI%20Office%20Procurement%20AI%20Agent%20Portal.jpg)

## Submitting requests in the Mobile App

To create and submit a request from the Payhawk Mobile App by using the Procurement AI Agent:

1. Tap the **AI Office** icon.
2. Start chatting with the Agent. It will ask you to provide the required information to create the request, so it fills it in.
3. Once the required information is collected, click on **Submit** to submit it.![A procurement agent confirms a hardware request for a new laptop submission.](https://cdn.payhawk.com/AI%20Office/submit%20on%20mobile%20pro%20agent.jpg)

## Approving requests in the Web Portal

To approve a request from the Payhawk Web Portal, click on the **AI Office** icon in the top-right corner, then click on **Approve**.![Request for a new laptop approval for an employee in Sofia, BG office.](https://cdn.payhawk.com/AI%20Office/approve%20pro%20agent%20portal%20(1).jpg)

## Approving requests in the Mobile App

To approve a request from the Payhawk Mobile App, go to **AI Office** and tap **Approve**.![Approval request for a new laptop costing €2,000.00 in procurement app.](https://cdn.payhawk.com/AI%20Office/approve%20pro%20agent%20app.jpg)