---
title: "Submitting and canceling ATM withdrawal requests"
slug: "submitting-and-canceling-atm-withdrawal-requests"
description: "Submit an ATM withdrawal request when you need cash for company expenses, such as on a business trip, find out who approves it, and cancel it if plans change."
updated: 2026-10-19T09:51:00Z
published: 2026-10-19T09:51:00Z
canonical: "payhawk.com/submitting-and-canceling-atm-withdrawal-requests"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Submitting and canceling ATM withdrawal requests

As an employee, you may need to pay company expenses in cash and not by card, for example, while on a business trip. In such cases, you can submit an ATM withdrawal request to the relative person assigned by your company to approve that request.

## Specifics

- You can submit and cancel ATM withdrawal requests only from the Payhawk mobile app.
- You will be able to draw the money you requested only after the person assigned by your company as an approver approves the submitted ATM withdrawal request.
- Unless a [spend policy poses restrictions on your card](/help/viewing-monthly-card-limits-and-available-funds) and as long as the requested card funds are available, you don't have limits about the amount or number of attempts for drawing money at ATMs with your Payhawk card.

## Submitting ATM withdrawal requests

To create and submit an ATM withdrawal request from the Payhawk mobile app:

1. Open the Payhawk mobile app.
2. Tap **Cards** and authenticate.
3. Select the card from which you need to draw the money.
4. Tap the **Request to withdraw cash** option.
5. In the dialog that opens, enter the amount and the reason for the request.
6. Tap the **Request** button.

> [!TIP]
> If you don't have enough funds on your Payhawk card for the ATM withdrawal you want to make, a fund request will be initiated along with the ATM withdrawal request. Thus, you save time and effort and create a single request for both actions.

![Payhawk mobile app Cards screen with the Request to withdraw cash option, and the withdrawal form with the amount, a note and the Request button.](https://cdn.payhawk.com/navigation-redesign-didi_20261009_ai/submitting-and-canceling-atm-withdrawal-requests-01_20261009_ai.png)

## Canceling submitted ATM withdrawal requests

To cancel an already submitted, not yet approved ATM withdrawal request:

1. Open the Payhawk mobile app.
2. Tap **Cards** and authenticate.
3. Select the card for which you have submitted the ATM withdrawal request.
4. Tap the **View pending request** option.
5. In the dialog that opens, tap **Cancel request** and, then, **Done**.

![Payhawk mobile app Cards screen with the View pending request option, and the pending ATM withdrawal request with the Cancel request button.](https://cdn.payhawk.com/navigation-redesign-didi_20261009_ai/submitting-and-canceling-atm-withdrawal-requests-02_20261009_ai.png)

## Useful resources

- [Viewing the PIN code for your card](/help/viewing-and-resetting-the-pin-for-your-payhawk-card)
- [Submitting fund requests](/help/submitting-and-canceling-fund-requests)
- [Reporting fraudulent or unrecognized transactions with your card](/help/reporting-fraudulent-and-unrecognized-transactions)