---
title: "Supplier sync already running for Administrators - Payhawk Help Center"
slug: "supplier-not-synced-a-sync-is-already-in-progress"
description: "Wait for the running supplier sync to finish, then run the sync again in Payhawk when a supplier is not synced because another sync is already in progress."
updated: 2026-07-24T09:53:54Z
published: 2026-07-24T09:53:54Z
canonical: "payhawk.com/supplier-not-synced-a-sync-is-already-in-progress"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Supplier not synced - a sync is already in progress

This error message appears in the **Sync details** panel when a supplier sync cannot run because another sync is already in progress for the same integration. The supplier is not synced on this attempt, and the **Suppliers** row shows **Failed**.

## Cause

A supplier sync (manual or the scheduled nightly run) is already running for this ERP integration, so an overlapping sync cannot start.

## Solution

1. Wait for the current sync to finish - on the **Overview** tab, the row shows a loading indicator and the **Sync now** button is disabled while a sync is running.
2. Once it completes, run the sync again.
3. If the status stays **Failed** after the running sync has finished, contact Payhawk Support.