---
title: "A/P account not in subsidiary for Administrators - Payhawk Help Center"
slug: "the-selected-ap-account-cannot-be-used-with-this-subsidiary"
description: "Fix the A/P account cannot be used with this subsidiary error in Oracle NetSuite: add the subsidiary to the A/P account or pick another in the wizard."
updated: 2026-10-22T12:32:34Z
published: 2026-10-22T12:32:34Z
canonical: "payhawk.com/the-selected-ap-account-cannot-be-used-with-this-subsidiary"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# The selected A/P account cannot be used with this subsidiary. Please update the wizard configuration or change the settings for the A/P account in NetSuite.

## Error message

```plaintext
The selected A/P account cannot be used with this subsidiary. Please update the wizard configuration or change the settings for the A/P account in NetSuite.
```

## Affected ERP integrations

- Oracle NetSuite

## Cause

This error occurs when the **Accounts Payable** (A/P) account selected in the Payhawk integration configuration is not accessible for the connected Oracle NetSuite subsidiary.

## Solution

To resolve this issue:

### Add the subsidiary to the **A/P** account in Oracle NetSuite

1. Log in to the ERP.
2. Navigate to **Lists** > **Accounting** > **Accounts**.
3. Locate and open the **A/P** account referenced in the error.
4. In the **Subsidiaries** section, add the connected subsidiary.
5. Save the changes.
6. Return to Payhawk and retry the export.

For more information, see the Oracle NetSuite Help Center:

- [Accounts Payable (A/P) Account Register](https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N1512361.html#procedure_N1512396)
- [Adding Accounting Books](https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_4842479230.html#bridgehead_4843181117)

### Select a different **A/P** account in Payhawk

1. In Payhawk, navigate to **Settings** > **Integrations** > **NetSuite** and select the **Edit configuration** option from the three-dot menu.
2. In the integration wizard, select a valid A/P account that is accessible for the connected subsidiary.
3. Save the configuration.
4. Retry the export.