---
title: "Updating the default shipping address of your company"
slug: "updating-the-default-shipping-address-of-your-company"
description: "Change your company's default shipping address for new and reissued physical Payhawk cards, and find out which cards ship to the old address or the new one."
updated: 2026-10-27T14:17:54Z
published: 2026-10-27T14:17:54Z
canonical: "payhawk.com/updating-the-default-shipping-address-of-your-company"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Updating the default shipping address of your company

You can modify the default shipping address of your company and receive any new or reissued physical Payhawk cards there.

> [!WARNING]
> The updated default shipping address will apply to cards that have not yet been issued as of the time of the update.
> 
> - Cards issued prior to the update will be delivered to the previously set address.
> - To have a card, issued before the update but not yet shipped, delivered to the new shipping address, contact the Payhawk Support team.

To update your company's shipping information:

1. In the [Payhawk web portal](https://portal.payhawk.com), go to **Settings** > **Cards** > **Shipping address** tab.
2. Fill in the street address, city, and postal code. The country field is pre-filled and cannot be changed, as it reflects the country of the registered entity.
3. Provide the contact data of the employee who is authorized by your company to receive the cards.
4. Click on **Save changes**.

![](https://cdn.payhawk.com/Help%20desk%20images%20moved/Updating_the_default_shipping_address_of_your_company_20240715_manual.png)

To reset the shipping address to the registration address of the company, click on **Reset to company registration address**.

![](https://cdn.payhawk.com/Help%20desk%20images%20moved/Updating_the_default_shipping_address_of_your_company_2_20240715_manual.png)

## Useful resources

- [How can I change my company's trading and delivery address?](/help/how-can-i-change-my-company-s-trading-and-delivery-address)
- [How can I request an audit letter from Payhawk?](/help/how-can-i-request-an-audit-letter-from-payhawk)
- [I haven't received my card](/help/i-haven-t-received-my-card)