---
title: "Viewing and uploading receipt notes for requests"
slug: "viewing-and-uploading-receipt-notes-for-requests"
description: "Upload and view receipt notes (GRNs) for requests in the Payhawk spend management portal or app to track partial or full delivery of goods."
updated: 2026-10-22T08:58:22Z
published: 2026-10-22T08:58:22Z
canonical: "payhawk.com/viewing-and-uploading-receipt-notes-for-requests"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing and uploading receipt notes for requests

If a Payhawk Administrator at your company has set the request category to require a receipt note, you'll need to upload one when the requested goods or services are fully or partially delivered. You and any authorized employees and roles at your company can upload a receipt note (GRN) to the system.

## Viewing and downloading receipt notes

To view a receipt note for a request or a purchase order (if enabled for your company) in the Payhawk Web Portal:

1. Open the app switcher in the top-left corner and go to **Requests** and select the desired request or purchase order.
2. Click on the **Receipt note** tab and select the document you want to view.
3. In the dialog that opens, you can view the document details. To download a receipt note, click on it. As a result, it will be downloaded to your local **Downloads** folder.

![A request with the Receipt note panel open, showing the note, receipt number, received quantities and the attached document.](https://cdn.payhawk.com/navigation-redesign-didi_20261009_ai/viewing-and-uploading-receipt-notes-for-requests-01_20261009_ai.png)

## Viewing received quantity on open requests

To view the received quantity on an open request or purchase order in the Payhawk Web Portal:

1. Open the app switcher in the top-left corner and go to **Requests**.
2. Select the desired request or purchase order by clicking on it.
3. Navigate to its **Amount** section.
4. View the received quantity in the **Received quantity** row.

![The Amount section of a request showing the received quantity of each line item, 5 / 5.](https://cdn.payhawk.com/navigation-redesign-didi_20261009_ai/viewing-and-uploading-receipt-notes-for-requests-02_20261009_ai.png)

Alternatively, to view the status of a receipt note in relation to an expense in the Payhawk Web Portal:

1. Open the app switcher in the top-left corner and go to **Spend**.
2. Select the desired expense by clicking on it.
3. Navigate to **Categorization** > **Received status**.
4. Hover over the received status to view the status of the receipt note.

For example, if the received status is **Discrepancy**, you'll be able to see both the requested and received quantity for the request or purchase order.

![A bill linked to a request line item, with the Received status details shown on hover: requested 5, received 5, Matched.](https://cdn.payhawk.com/navigation-redesign-didi_20261009_ai/viewing-and-uploading-receipt-notes-for-requests-03_20261009_ai.png)

## Uploading receipt notes in the Payhawk Web Portal

To upload a receipt note for your request or purchase order in the Payhawk Web Portal:

1. Open the app switcher in the top-left corner and go to **Requests** and select the desired request or purchase order.
2. Click on the **Add receipt note** button.

![The three-dot menu of an open request with Relate to, Add receipt note, Close and Duplicate. The recurring icon next to the status shows that the request is part of a recurring request.](https://cdn.payhawk.com/recurring-request-icon_20261021_ai/viewing-and-uploading-receipt-notes-for-requests-04_20261021_ai.png)

Alternatively, go to the **Receipt note** tab and click on the **Add new receipt note** button.
3. In the dialog that opens, fill in the details, add the receipt note, and click on **Add**. As a result, the receipt note will be visible under the **Receipt note** tab of the request.

![The Add receipt note panel with the note, receipt number, document date, received quantities and an attached delivery note.](https://cdn.payhawk.com/navigation-redesign-didi_20261009_ai/viewing-and-uploading-receipt-notes-for-requests-06_20261009_ai.png)

## Useful resources

- [Approving and declining requests](/help/approving-and-declining-requests)