---
title: "Exact license expired for Administrators - Payhawk Help Center"
slug: "your-exact-online-license-is-marked-as-expired-check-your-exact-license-validity-before-trying-an-expense-export-1"
description: "Fix the Exact Online license is marked as expired error: renew your Exact Online subscription so Payhawk can export expenses, then try the export once again."
updated: 2026-03-23T11:59:07Z
published: 2026-03-23T11:59:07Z
canonical: "payhawk.com/your-exact-online-license-is-marked-as-expired-check-your-exact-license-validity-before-trying-an-expense-export-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://payhawk.com/help/llms.txt
> Use this file to discover all available pages before exploring further.

# Your Exact Online license is marked as expired. Check your Exact license validity before trying an expense export.

## Error message

```plaintext
Your Exact Online license is marked as expired. Please check your Exact license validity before trying an expense export.
```

## Affected ERP integrations

- Exact Online

## Cause

As the error message suggests, this is an account-level problem caused by an expired license for your Exact Online subscription. When the license expires, Exact Online restricts access to its system, preventing all operations, including the ability for integrations like Payhawk to export data.

## Solution

This issue must be resolved directly with Exact Online as it is related to your account's subscription status.