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Salesforce Administrator

Location

Sofia

Employment type

Full-time

Team

BI

<div class="content-intro"><p><strong>Company Mission</strong></p> <p><span style="font-weight: 400;">At Payhawk, we’re building the financial system of tomorrow. Our mission is to simplify company spending and empower every business to reach its full potential by automating its payments and back-office work. We help finance teams manage credit cards, payments, expenses, cash, and invoices in one integrated experience. Our credit card and enterprise software power some of the most innovative and fast-growing businesses, like LuxAir, Scalable Capital, Flink, Gtmhub, Viking Life, and many more.&nbsp;</span></p> <p><span style="font-weight: 400;">We’re based in London, Berlin, Sofia, Barcelona, Paris, and Amsterdam and we serve customers in over 30 countries. We’ve raised more than $140M in funding from the investors of Stripe, Klarna, N26, Robinhood, Revolut, and Nubank. Our values include taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking your mind. There’s no hierarchy when we discuss plans and strategy&nbsp; — just good ideas and opportunities. We’re changing the world of payments, and we’re looking for an exceptional team to help us.</span></p></div><p><strong>About the Role</strong></p> <p>We are looking for a dedicated Salesforce Administrator who can work with a fast moving and global team to deploy innovative solutions for a full customer 360 view. A Salesforce Administrator must be a creative and critical thinker, a collaborate and motivated team player, and have a passion for innovating and developing technology. He/she will iterate quickly and deliver in a fast-paced and agile environment with attention to detail</p> <p><strong>&nbsp;</strong></p> <p><strong>Responsibilities </strong></p> <ul> <li>Daily administration and support of Salesforce</li> <li>Responsible for providing day-to-day end-user support - maintaining and improving workflows, email alerts, custom objects, complex formula fields, page layouts, process builders, flows, assignment rules and troubleshooting bugs</li> <li>Creating and managing components</li> <li>Lightning Experience App builder</li> <li>Create and maintain documentation on business processes, policies, system configuration, and training materials</li> <li>Responsible for platform data security. Manage access and permissions through User Setup, Role Hierarchy, Profiles, Permission Sets, Public Groups, Queues, Sharing Rules, Security Policies, and Encryption</li> <li>Design, build, document, test and deploy enhancements using industry best practices</li> <li>Full capability of provisioning new chat channels and supporting them</li> <li>Assist with testing Apex development in testing environment</li> <li>Proficiency with Process Builder</li> <li>Creating and managing Salesforce flows</li> <li>Good understanding of Pardot</li> <li>Train new and existing users on how to run reports and dashboards</li> <li>Analyze business requirements, procedures and provide solutions</li> <li>Troubleshoot and work with users to ensure Salesforce meets their needs</li> <li>Keep up to date with Salesforce features and functionality and provide recommendations for process improvements</li> <li>Experience with DataLoader, Workbench, DemandTools</li> </ul> <p><strong>&nbsp;</strong></p> <p><strong>Requirements</strong></p> <ul> <li>3+ years of experience with Salesforce</li> <li>Ability to work independently, as well as part of a team, on multiple projects</li> <li>Excellent writing skills for documentation creation and maintenance</li> <li>Detailed-oriented with communication and analytical skills</li> <li>Experience in managing a small team is a plus</li> <li>Fluency in English - written and verbal</li> </ul> <p><strong>Company Benefits</strong></p> <ul> <li><span style="font-weight: 400;">30 days holiday paid leave</span></li> <li><span style="font-weight: 400;">Competitive compensation package<br></span></li> <li><span style="font-weight: 400;">Two weeks exchange policy to another Payhawk office (London, Berlin, Barcelona, Sofia)</span></li> <li><span style="font-weight: 400;">Flexible working hours and opportunity to work from home</span></li> <li><span style="font-weight: 400;">Regular team-wide events</span></li> <li><span style="font-weight: 400;">Additional Medical care</span></li> <li><span style="font-weight: 400;">Company office massages</span></li> <li><span style="font-weight: 400;">Campus X membership benefits </span></li> <li><span style="font-weight: 400;">Opportunity to use the Payhawk product</span></li> </ul> <p>&nbsp;</p>
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