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Talent Partner (Sales + Customer Success)

Location

London

Employment type

Full-time

Team

People and Talent

<div class="content-intro"><p><strong>Company Mission</strong></p> <p><span style="font-weight: 400;">At Payhawk, we’re building the financial system of tomorrow. Our mission is to simplify company spending and empower every business to reach its full potential by automating its payments and back-office work. We help finance teams manage credit cards, payments, expenses, cash, and invoices in one integrated experience. Our credit card and enterprise software power some of the most innovative and fast-growing businesses, like LuxAir, Scalable Capital, Flink, Gtmhub, Viking Life, and many more.&nbsp;</span></p> <p><span style="font-weight: 400;">We’re based in London, Berlin, Sofia, Barcelona, Paris, and Amsterdam and we serve customers in over 30 countries. We’ve raised more than $140M in funding from the investors of Stripe, Klarna, N26, Robinhood, Revolut, and Nubank. Our values include taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking your mind. There’s no hierarchy when we discuss plans and strategy&nbsp; — just good ideas and opportunities. We’re changing the world of payments, and we’re looking for an exceptional team to help us.</span></p></div><p><strong>About the Role</strong></p> <p><span style="font-weight: 400;">We are looking for a Talent Partner in London who will be a part of the People and Talent team working closely with the SVP of Global Sales. This role will be responsible for helping source, interview and onboard new sales and customer success candidates globally. This is a fantastic opportunity for someone who wants to work in a dynamic, high growth VC-backed company and make a real impact quickly by owning the entire candidate life cycle.</span></p> <p><strong>Responsibilities</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage several open roles at varying levels across various countries (primarily UK +EU), maintaining strong attention to detail and providing a high level of customer service to both hiring managers and external candidates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Evaluate a high volume of inbound applicants and source passive candidates through a variety of methods (social, networking, industry events, etc), building a consistent pipeline of talent</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop a deep understanding of our product, culture,mission and use this knowledge to craft compelling messaging to potential candidates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with our People and Talent Team to continue to make improvements to our hiring and onboarding processes, ensuring that they are exciting, efficient and effective for candidates and hiring managers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support with onboarding new starters and employee orientation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain clear and consistent records in our applicant tracking and human resources systems - if you have used Greenhouse and HiBob it is a plus!&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contribute to ad hoc recruiting and People Ops projects as necessary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure all hiring teams are trained and following the Payhawk best hiring practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the first point of contact for employee questions and escalate issues to other members of the People team, if appropriate;</span></li> </ul> <p><strong>Requirements</strong></p> <ul> <li><span style="font-weight: 400;">4+ years of end-to-end international recruiting experience within high-growth and fast-paced tech organisations.</span></li> <li><span style="font-weight: 400;">Superb communication and interpersonal skills and strong organisational skills, detail orientation, and an ability to prioritise tasks effectively</span></li> <li><span style="font-weight: 400;">A process-oriented mind that is not afraid to challenge existing processes and build new ones.</span></li> <li><span style="font-weight: 400;">The courage to learn, and to share your learnings with us.</span></li> <li><span style="font-weight: 400;">Proactiveness and most importantly a lot of enthusiasm with a deep desire to make the internal client, employee and manager experience simpler, pleasant and more productive</span></li> <li><span style="font-weight: 400;">Humble, self-aware, trustworthy, you treasure great colleagues and relationships and are committed to nurturing the culture of the team and company</span></li> <li><span style="font-weight: 400;">Fluent in English and another language is a plus!</span></li> </ul> <p><strong>Company Benefits</strong></p> <ul> <li style="font-weight: 400;">30 days holiday paid leave</li> <li style="font-weight: 400;">Competitive compensation package + pension scheme&nbsp;</li> <li style="font-weight: 400;">Two weeks exchange policy to another Payhawk office (London, Berlin, Barcelona, Sofia)</li> <li style="font-weight: 400;">Flexible working hours and opportunity to work from home</li> <li style="font-weight: 400;">Regular team-wide events</li> <li style="font-weight: 400;">We Work membership benefits</li> <li style="font-weight: 400;">Opportunity to use the Payhawk product</li> </ul> <p>Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the UK.</p> <p><em><span style="font-weight: 400;">Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.</span></em></p>
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