Concur is a legacy software famous for its poor user experience and unreasonably high price.

With Payhawk you get a modern, intuitive spend management solution that provides real-time spend visibility, proactive spend control and expense report automation build on top of your existing cards.

Payhawk provides several key advantages over Concur:

1. Real-time transaction syncing: Payhawk connects directly to card networks, enabling real-time transaction syncing. This means that expenses are recorded instantly as they occur, providing immediate visibility and eliminating the delays associated with bank feeds or manual uploads that competitors often rely on.
2. Card controls: Payhawk is the first provider on the market to offer powerful spend controls for 3rd party corporate cards. Set custom limits, enforce spending policies, and ensure compliance in real time—without micromanaging every transaction. With Payhawk, finance teams stay in control, employees get the flexibility they need, and businesses prevent overspending before it happens.
3. Automatic receipt chasing: Our platform automatically prompts users to upload receipts immediately after a transaction occurs. If receipts are missing, Payhawk sends reminders to ensure that all necessary documentation is collected promptly, reducing the administrative burden on finance teams.
4. Automation with OCR receipt scanning and expense reconciliation: Payhawk utilizes advanced Optical Character Recognition (OCR) technology to scan and extract data from receipts automatically. This automation simplifies the expense reconciliation process by categorizing expenses without manual data entry, allowing finance teams to save time and reduce errors. Finally, Payhawk offers native bi-directional real-time sync with your ERP or accounting software, streamlining the entire reconciliation process.
5. Intuitive user experience: Based on G2 reviews, Payhawk consistently receives positive feedback for its user-friendly interface, while Concur often faces criticism for complex workflows and usability issues. Our platform is designed to make expense management intuitive and efficient for all users.
6. Fast and responsive support: Payhawk is committed to providing exceptional customer support. Third party reviews indicate that our support team is more responsive and helpful compared to that of Concur, ensuring that our users receive timely assistance whenever needed.

Absolutely! Switching to Payhawk is incredibly easy, primarily because our platform is card agnostic. This means you can continue using your existing corporate cards, such as Visa, Mastercard, or American Express, without having to change banks or card providers, while getting all the advantages of a modern spend management solution.

Once you sign up, our team provides comprehensive support to help you integrate Payhawk with your current systems. Implementing Payhawk happens in less than 72h, where you can rely on our implementation experts to guide you at every step of the way. With dedicated customer support available throughout the transition, you can feel confident that any questions or challenges will be addressed promptly.

Payhawk provides real-time transaction syncing by connecting directly to the card networks, such as Visa and Mastercard. This innovative approach allows us to capture transaction data as it occurs, enabling you to retain your existing corporate cards while benefiting from immediate visibility into your spending.

Unlike Concur that relies on bank feeds or statement uploads—which can take 24 hours or more— we fetch transaction data in real-time by natively integrating to the card network, as opposed to setting up a bank feed.

No, at Payhawk, we prioritize transparency in our pricing structure, ensuring that there are no hidden fees or unexpected costs. We operate on a straightforward monthly subscription model with three distinct plans tailored to meet your business needs.

Unlike Concur that charges per expense report and impose additional fees, Payhawk allows you to know exactly what you will pay at any given time. Our regular plans include unlimited transactions, users, and document processing, so you can manage your expenses without worrying about additional charges.

For more details, please visit our plans page.

Yes. In addition to our native integrations with Visa, Mastercard and American Express, you can integrate Payhawk with your ERP, accounting and HRIS systems.

Yes, Payhawk is well-equipped to accommodate multi-entity structures and global operations. Our platform offers a comprehensive spend management solution that supports businesses with complex organizational needs across different countries and currencies.

1. Multi-entity dashboard and group controls: Payhawk allows companies to manage multiple entities from a single platform, providing centralized control over expenses while enabling local teams to operate independently. Configure settings at the group level and apply changes in one click.
2. Dedicated IBANs in multiple currencies: Payhawk supports transactions in multiple currencies, including USD, EUR, GBP, BGN, PLN, and RON.
3. Integration with global and regional ERP Systems: Payhawk integrates smoothly with major and regional ERP systems, ensuring that all financial data is synchronized accurately and in real-time, simplifying expense reconciliation and reporting across different entities.
4. Fast payments & reimbursements: With Payhawk, you can make fast, low-cost payments to suppliers or employees directly from the platform.

At Payhawk, we are committed to protecting the confidentiality, integrity, and data availability of our information systems and our customers’ data. We are constantly improving our security controls and analyzing their effectiveness to give you confidence in our solution, knowing all your data is safe and secure.

Here is an overview of the security controls in place to protect your data.