FAQ on ERP systems

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This article addresses frequently asked questions and provides solutions for issues related to ERP integrations with the Payhawk system.

Why my mark as reviewed expense hasn't been exported to the ERP system yet?

If you check the expense history and see the status Expense export into X integration scheduled, it means the expense was marked as reviewed as part of a bulk action. When many expenses are processed at once, the export can be delayed. It may take up to 7 hours for the expense to be fully exported to your ERP system.

Can Payhawk receive purchase orders from external systems?

Yes, Payhawk can receive purchase orders from external systems, for example, Omnea.

Payhawk has dedicated purchase order API endpoints, which allow you to perform all CRUD operations with purchase orders.

If you're considering integrating an external system with Payhawk for purchase order management, contact Payhawk Support to get assistance if needed.

Can Payhawk operate in a fully outbound model where the ERP only pushes and pulls data via API?

Yes, if you build custom logic using Payhawk's Developer API, your ERP can push data to Payhawk and pull data from Payhawk's API without requiring inbound connectivity from Payhawk to your ERP. Payhawk supports API keys for authentication.