What's new at Payhawk

When importing users or reassigning roles in bulk, all non-admin-roles in the account—including platform roles and custom roles—are available for assignment to new users or for user reassignment.

Here's what's new:

• Platform roles: All platform roles are now available for assignment through the bulk-import template, for both initial assignment and reassignment.
• Custom roles: All custom roles are now available for assignment through the bulk-import template, for both initial assignment and reassignment.

New users invited to Payhawk can now be granted access to all entities or specific entities directly upon invitation, simplifying permissions management across the organization.

Here's what's new:

• Simplified access management: Admins can invite employees to the group and all connected entities at once, or limit access to specific entities only
• Granular role management: When inviting users to specific entities, roles can be customized for each entity, enabling more precise permission control

To support more detailed analysis of approval and review timelines - i.e. how quickly approvers get through their workflows - we’ve added new date fields and reorganised the filter list.

What’s new:

1. New date filters in both Expense Filters and the Export Builder:

• Return date
• Submit date
• Final approval date
• Last approval date
• Reject date

2. Two new filter sections for easier navigation: Approval and Review (previously grouped under “Expense”).

Customers can now create fully customizable roles with tailored permissions in their Payhawk-workspace. This enables customers to configure access controls that align precisely with their organizational structure and operational needs.

Here's what's new:

• Additional role creation capabilities allow organizations to extend beyond platform-configurations and match specific business needs
• Granular permission configuration provides precise control over user capabilities and data access
• Role-specific responsibility assignment streamlines duties and eliminates operational bottlenecks

We're making bank reconciliation faster and easier with a built-in CAMT.053 XML export-file at Payhawk

Here's what's new:

• Seamless bank reconciliation – Import structured account statement data directly into your ERP, Treasury management system, or accounting system without manual data entry.
• Industry-standard format – Compliance with the ISO 20022 CAMT.053.001.02 standard ensures compatibility with major banking and accounting platforms.

You can now group, submit and approve expense faster with Automated Expense Reports. The feature consolidates expenses into one report, streamlines approvals, and gives you cleaner financial data. Available on both web and mobile.

• Save time: Auto-group expenses by trip or project and submit one consolidated report.
• Simplify approvals: Review all expenses in one place.
• Ensure accuracy: Export reports with IDs included in ERP exports and templates.

We’re expanding our payments capabilities to give you global coverage, better rates, and enterprise-grade payment infrastructure.

Here’s what’s new:

• 115 currencies, with FX — Pay bills and reimbursements across the globe directly from your GBP or EUR account with currency conversion (FX). Leverage our growing selection of local rails (e.g. ACH) and SWIFT, with full price transparency upfront.
• Market-leading rates & fees — Enjoy best-in-class transfer and FX rates starting at just 0.3% markup on top 10 currencies.
• Global USD, GBP and EUR payments send USD, GBP and EUR globally through SWIFT.
• JPMorgan infrastructure — Adds JPMorgan's enterprise-grade infrastructure on top of our existing payment rails for superior coverage and reliability.

Intake-to-Pay makes every spend start with a request, giving finance and procurement proactive control before money leaves the business. Paired with the AI-powered Procurement Agent, adoption is effortless — employees request in Slack as easily as sending a chat, while policies and workflows run in the background.

1. Proactive approval: Every spend, whether paid by card or invoice, begins with a request, ensuring it’s approved before it happens.

2. Policy automation: Configure different request types with fields, workflows, and approval rules that match your policies.

3. Smart routing: Only the right people are involved when their expertise is needed. IT sees software, HR sees L&D, Finance gets visibility on everything.

4. Effortless adoption: The Procurement Agent makes requests as easy as a chat. Employees don’t need training or procurement knowledge, but Finance and Procurement still get total control.

Outcome: Proactive approval becomes the default, employees love the experience, and Finance gets complete visibility without bottlenecks.

We've made improvements to Payhawk's per diem functionality:

1. We now support hourly rates - Payhawk will automatically calculate per diem amounts for countries like UK, Ireland and Austria without the need to submit multiple expenses.
2. You can now choose to use local currency rates for per diems, which Payhawk will automatically convert - so you don't have to.

We've added visibility of all card transactions to the mobile app.

This includes:

• Real-time statuses: Pending, Settled, Failed, Refunded, Cancelled
• Detailed transaction data: amount, merchant, fees, timestamps, and reasons for failure, if relevant
• Smart Call-to-Actions: guidance on what to do next (e.g., request funds, retry, withdraw)
• One-tap access to expenses: direct link to expenses attached to each relevant transaction