What's new at Payhawk

Now you can move and convert money between your own currency wallets instantly, directly inside Payhawk.

Here's what's new:

• Move funds: between your same-currency accounts.
• Exchange currencies: across your different accounts.
• See live rates: before confirming your transfer.

Now per diems are created automatically from the trip itself rather than entered on a manual form.

Here's what's new:

• Generated from the booking: The agent takes times directly from the booked flight and hotel itinerary.
• Deductions and calculation handled: Provided meals and other deductions are marked automatically and the amount is calculated against your existing per diem policy.
• In the same request: The per diem is part of the trip request, so there's no separate submission and no manual reconciliation afterwards.

Policy compliance is now a condition in the approval workflow, so compliant bookings no longer wait in the same queue as exceptions.

Here's what's new:

• Auto-approve within policy: Bookings that meet your policy can be approved on the spot, with no manager step.
• Route exceptions only: Bookings outside policy go to a manager or finance approver, so real exceptions stand out instead of blurring into the queue.
• No separate rule set: It runs on the policy Payhawk already evaluates, and pairs with trip types, so each type can take its own action for compliant bookings.

Admins can now define more than one trip type, so travel policy and approvals can differ by the reason for the trip instead of applying one default to everyone.

Here's what's new:

• Type-level configuration: Each trip type carries its own policy, approval flow, custom fields and visibility.
• Automatic assignment: The agent asks the reason for travel and applies the matching trip type, with no manual selection needed.
• Built around your use cases: Create types for conferences, onsite training or client visits, and give different levels in the company their own policies and approvals.

You can now search and book one trip for up to 10 travellers at once, instead of running the group off-platform and reconciling by hand.

Here's what's new:

• Book once for the whole group: A single search and booking flow covers every traveller on the trip.
• Individual controls per traveller: Each person keeps their own policy, approval, card and expense report, and approvals run in parallel rather than in sequence.
• Independent bookings: Every traveller is booked separately, so nothing fails silently and one person's change never forces a rebook for the entire group.

Now you can reserve a trip with several stops in a single request, even when the legs are on airlines that can't share one ticket.

Here's what's new:

• One request, every leg: Build the trip leg by leg (flights, hotels, car and rail) and see the whole journey on one timeline.
• Any carrier combination: Mix airlines freely within the same trip, including low-cost carriers that never fit a single ticket.
• Change one leg at a time: Edit or rebook a single leg without touching the rest of the trip.

Now you can complete all your KYC requirements in one rebuilt place in the portal.

Here's what's new:

• One place for the whole submission: Company data, directors and beneficial owners, and documents sit together, with clear visibility of what's outstanding.
• Requests handled in-product: Corrections and extra information are requested directly in the Compliance Center, not by email.
• Same place for later updates: Periodic KYC refreshes and company detail changes run through the same flow.

Requirements are unchanged: We collect the same documents and information. Only the experience has changed.

You can now have AI run whole finance jobs end to end from a single prompt, instead of working through them step by step.

• Jobs, not tasks: month-end close, expense review, budget control and supplier clean-up.
• Nothing to configure: pick a playbook and it runs.
• You stay in control: the playbook does the legwork, you review and confirm.

You can now connect Payhawk to Claude and ChatGPT, ask your spend data anything, and act on the answer without leaving the chat.

• Reads and acts: code, approve, chase and close — not just look things up.
• Previewed before it runs: every change is shown to you before it happens.
• Your permissions only: nothing runs beyond what you can already do in Payhawk.

You can now get plain-English answers about your Payhawk data from the Payments Agent, without building a report.

• Ask, don't build: no report builder, no exports.
• Your scope or the whole org: answers respect what you're allowed to see.
• Finished answers: the agent does the work, not just the lookup.