What's new at Payhawk

You can now reopen purchase requests even after they’ve been closed — giving teams greater flexibility when circumstances change.

Simply reopen the request, make the necessary adjustments if needed, and continue the workflow.

Enhanced bulk-import experience

You can now use bulk imports to easily import or update group or entity-level records, such as teams, employees, and suppliers — and their supporting structures.

Key benefits::

• Import and modify teams and their expense categorisation
• Import and modify employees and their expense categorisation
• Import and modify suppliers and their expense categorisation
• Import and modify custom fields, categories, and owners
• Perform bulk actions across entities and directly from the Group level

Automatically suggests expense descriptions to save time and reduce manual input. Payhawk now uses AI to pre-fill the description field based on uploaded receipts and past submissions.

• Suggestions appear instantly after receipt upload
• Based previous expenses for similar merchants or categories
• Fully editable before submission, so you stay in control

Save time on every submission without giving up accuracy or control.

We’ve added a third tab, “Expenses”, to the export file available via Purchases → Download.

This new tab contains the same data and format as the Expenses export (Expenses → Download). It includes all expenses of type Bill that have a non-empty PO field.

The existing Purchases and Line items tabs remain unchanged.

We’ve made an update to help your teams submit purchase requests with less manual work.

Document Data Extraction (OCR)
Now you can upload a price quote or shopping cart screenshot, and Payhawk will automatically extract item-level data—no manual entry needed.

• Supports multiple line items (e.g. quantity, unit price)
• Full document view alongside the purchase order for quick, accurate review

Automated Field Population

• Categorisation fields (like cost center, category, etc.) now auto-fill in the Purchases module, just like in Expenses.
• Once you define a rule (e.g. Supplier = Dell → Category = Capex), it’s applied consistently across your account—no double setup needed.

We’ve released a host of improvements to the card request workflows:

• More granular approval workflows: Admins can now set up custom approval and issuing workflows for different card types - for example, a different flow for virtual and physical cards
• Card type controls: Admins can now allow or restrict employees from requesting certain types of cards (e.g. disable physical card requests)
• Auto-issue single-use cards: Automatically issue single-use cards up to a given amount - ideal for quick, one-off purchases like travel bookings
• Improved shipping address management: It’s now easier to update or reset your default shipping address for physical cards - ensuring they always go to the right place.

Payhawk now supports SEPA XML payments, allowing you to export standardised payment files for seamless bulk transfers from an external bank account.

If you're interested in payment run files for other currencies, contact the Payhawk Support team.

You can now pre-order physical Payhawk cards in bulk to have at hand in your place of work - without having to wait for a delivery.

Pre-order cards:

• have no names embossed on them
• can be assigned to any team member through your admin portal

Once assigned, your cards are non-transferrable and will behave just like normal Payhawk cards.

We've added Card audit logs to the Payhawk web portal to give you more granular information about card activities.

As a card owner, you'll be able to see:

• Card updates: Status changes (e.g. when your card is blocked), PIN resets, Balance type changes
• Updates to your available funds
• Failed transactions, including reasons

Team managers will have similar visibility over their reports' cards, and admins over all cards issued within their entity.

Be among the first to see new features in action, provide your feedback and expert opinions, working closely with our product team to build even stronger features.

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