This article answers some of the most frequently asked questions (FAQs) about the Payhawk-HR information system integrations.
How can I ensure only specific users are added to Payhawk from Factorial?
To ensure that only desired employees are invited to Payhawk from Factorial, the Administrator user connecting the two systems must have restricted visibility within Factorial. This means the Administrator account used for the integration must only be able to see the specific employees intended for invitation to Payhawk.
How can the Administrator restrict their visibility in Factorial?
While the exact steps are best confirmed with Factorial directly, generally, a new Administrator permissions group can be created within Factorial. This group can then be configured to restrict visibility to only a specific set of employees. The user account that will be used for the Payhawk connection has to be then assigned to this newly created restricted permissions group.
Do I need to use the existing Administrator users for this connection?
It is recommended to create new user credentials specifically for establishing the connection between Payhawk and Factorial. This prevents inadvertently restricting the visibility of existing administrative users who may require broader access within Factorial.
What I need to know when establishing the connection?
When making the connection, the Administrator must be logged into Factorial with the specific user account that has the restricted visibility.