Managing your Payhawk credit cards

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The process for managing corporate credit cards is the same as the one UK and EEA companies follow to manage debit Payhawk cards.

Issuing Payhawk credit cards

In Payhawk, you can issue individual credit cards or create team credit cards in the same way individual debit cards or debit team cards for employees sharing a card limit are issued by UK and EEA companies.

  • To issue a credit card, UK and EEA companies need to follow the same process they use when issuing Payhawk debit cards, with one additional step. When creating a new employee or team card, they must link it to a credit account instead of a debit account by selecting the credit option from the Funding source drop-down list.

  • US companies can issue credit cards only, meaning they don’t have the option to choose between different funding sources. In such cases, follow the same steps UK and EEA companies use when issuing debit Payhawk cards.

Distinguishing between debit and credit cards in the system

UK and EEA companies can issue both debit and credit cards from the system, which can occasionally make it difficult to distinguish between the two card types.

If you have already issued debit cards, you need to be able to differentiate easily between your credit and debit cards from the UI of the system. Payhawk offers the following labels that indicate whether the card is debit or credit:

  • Each card under the Cards or Team cards tab has a Debit or Credit label that is visible even if the card is not selected.

  • When a card is selected, a [currency] Debit account or [currency] Credit account label is displayed under the name of the cardholder.

  • The card details also render a Credit or Debit label under the name of the cardholder.

  • Employees can also distinguish between debit and credit cards through the Credit or Debit label displayed as part of the card details in the Payhawk mobile app.

Searching for debit or credit cards

You can search for debit or credit cards by using the search input field and typing in the credit or debit keywords respectively. You can also use the + Add filter filtering functionality based on the funding source to list only credit or debit cards quickly.

Changing the funding source for a card

As UK and EEA companies can issue both debit and credit cards from the system, they can convert a debit card into a credit card, and vice versa, by updating its funding source from the Funding source drop-down list:

  1. Go to Cards.

  2. Select the desired card by clicking on it.

  3. Click on its three dots menu and select the Change funding source option.    

  4. In the dialog that opens, from the drop-down menu, select the type of account (debit or credit) and account currency.

  5. Click on Save changes.

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