On specific occasions, Payhawk sends out notifications via email and mobile, thus enabling you to stay on track with your corporate expenses and approval requests.
Notifications are designed to ensure actions such as expense submissions and approvals are carried out efficiently, tailored for different roles, including users, approvers, and Payhawk administrators.
For example, Payhawk notifies employees when they have to submit an expense or managers need to be aware of their pending requests.
The following table summarises the notification types and their details.
About | Purpose | Occurrence | Medium | Receivers |
Returned expenses | To notify an employee that their expense was returned to them for additional input. | Upon the return of the expense | Mobile and email | Everyone |
Rejected expenses | To notify employees that their expense was rejected. | Upon the rejection of the expense | Everyone | |
New fund requests for approval | To remind that a pending fund request if still unapproved. | Only if no action is taken for 30 minutes after the fund request is sent. | Approvers (based on the defined approval workflows) | |
Fund requests for approval | To notify for a submitted fund request. | Real time | Mobile | Approvers (based on the defined approval workflows) |
Expense and purchase requests for approval | To remind approvers for all expense and purchase requests they need to approve. | Daily at 9AM GMT | Approvers (based on the defined approval workflows) | |
Expenses with pending document submission | To notify employees about a successful card transaction and remind them to submit a receipt. | Real time | Mobile | Everyone |
Expenses with pending input | To remind employees for all their expenses which have not been submitted | Each Monday at 7AM GMT | Everyone | |
Employees having expenses with pending input | To provide a summary of how many expenses are not submitted, and by which employees. | Each Monday at 4PM GMT | Admins and accountants |