Failed to export into Datev. An error occurred while uploading the documents. Please check if the attached file is valid.

Error message

Failed to export into Datev. An error occurred while uploading the documents. Please check if the attached file is valid.

Affected ERP integrations

• DATEV

Cause

This error occurs because DATEV does not accept JPEG (.jpg) file formats for uploads. Only PNG (.png) files are supported.

Solution

To resolve this issue:

1. Check the attached file format.

2. If the receipt or document is in JPEG format, change it to PNG before re‑uploading.

3. Retry the export after updating the file.