If a note is too long for DATEV, Payhawk now shortens it automatically during the export. This error can still show on expenses that failed to export before Payhawk started shortening long notes automatically.
Error message
Note should be between 0 and 60 characters long.Affected ERP integrations
DATEV
Cause
DATEV accepts notes of up to 60 characters. If a note is longer than that, Payhawk keeps the first 57 characters and adds "..." at the end, so the export goes through. This applies to all expense types.
Solution
Export the expense again. You don’t need to edit the Note field.
If the full note must appear in DATEV, shorten it to 60 characters or fewer before you export, so that the text is not cut off.