When you're invited to join the Payhawk system, a Payhawk administrator at your company assigns you a user role which determines your access and visibility rights within the platform.
If you're unable to view a specific expense or purchase request, consider the following:
Confirm whether you are the creator of the expense or a manager of the team it’s assigned to.
Check if the expense was submitted with the correct team assignment and that all required fields were completed before approval.
Review any recent changes to your role or account settings that may have affected your visibility.
In the case of out-of-office or delegated approval workflows, ensure the appropriate permissions have been granted to the designated approver or Payhawk administrator.