This expense has already been exported as Journal Entry. You are currently trying to export it as Vendor Bill. Please delete the expense in NetSuite and try again.

Error message

This expense has already been exported as Journal Entry. You are currently trying to export it as Vendor Bill. Please delete the expense in NetSuite and try again.

Affected ERP integrations

• Oracle NetSuite

Cause

This error occurs when the expense was previously exported to Oracle NetSuite as a Journal Entry, but you are now attempting to export it as a Vendor Bill. Oracle NetSuite does not allow the same expense to exist as multiple record types simultaneously.

Solution

To resolve this issue:

1. In Payhawk, open the expense showing the error.

2. In Oracle NetSuite, click on View to open the existing Journal Entry.

3. Delete the Journal Entry from the ERP.

4. Return to Payhawk and retry the export as a vendor bill.

Ensure you genuinely need to change the export type before deleting the existing record. If the Journal Entry should remain as is, do not attempt to re-export the expense.