Error message
Unable to export payments for this expense. Exported bill has a payment hold on it in NetSuite.Affected ERP integrations
Oracle NetSuite
Cause
This error occurs when the bill was successfully exported to Oracle NetSuite, but a payment hold was placed on it. This blocks Payhawk from exporting the corresponding payment.
Solution
To resolve this issue:
Open the bill in Oracle NetSuite and remove the payment hold.
Go to the expense in Payhawk and mark it as reviewed.
The payment will then be imported into the ERP.
