Documentation Index

Fetch the complete documentation index at: https://payhawk.document360.io/llms.txt

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Configuring the Mailbox

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The Mailbox works on a group level and provides one unique centralized email address for receiving forwarded invoices.

Benefits

  • Save time and effort by fast-forwarding the process for expense approval over a couple of clicks.

  • Avoid the weary and burdensome manual download of payment documents and their upload to your personal Payhawk account, attaching them to the expense that's been made.

Configuring the Mailbox for the group

To configure the Mailbox:

  1. In the Payhawk Web Portal, on the Group dashboard, go to Settings > Mailbox.

  2. Click on + Add an email address and enter the email address from which you’ll forward documents, for example, invoices@yourcompany.com.

  3. Payhawk has automatically generated a unique email address for your company to which documents will be forwarded to.

    Payhawk mailbox settings for sending and processing supplier invoices via email.

To set up automatic forwarding, follow the instructions described in forwarding invoices from Gmail and forwarding invoices from Outlook. Other configurations aren’t recommended and can cause unexpected issues.

Useful resources