Failed to export into MS Business Central. The vendor's payment method will cause a payment to be created and auto-posted for this invoice.

Error message

Failed to export into MS Business Central. The vendor's payment method will cause a payment to be created and auto-posted for this invoice.

Affected ERP integrations

• MS Business Central

Cause

This error occurs when the vendor's payment method in MS Business Central is configured to automatically create and post a payment when an invoice is posted. This will result in a duplicate payment entry, one from MS Business Central's automatic posting and one from Payhawk, which is not allowed.

Solution

To resolve this issue:

1. Log in to your MS Business Central account.

2. Navigate to the Vendors section.

3. Locate and open the vendor record associated with the expense that failed to export.

4. Find the Payment Method field in the vendor's settings.

5. Change the payment method to one that does not automatically create and post payments, for example, a manual payment method.

6. Save the changes to the vendor record.

7. Return to the Payhawk Web Portal and try to export the expense again.