FAQ on payments

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This article answers some of the most frequently asked questions (FAQ) related to outgoing bank transfers in Payhawk.

Can I cancel an outgoing bank transfer?

No. Once an outgoing bank transfer has been initiated in Payhawk, it cannot be canceled or reversed from within the application. This applies to transfers in both pending and completed status. If the transfer has already been sent to the banking rails, cancellation is not possible.

Even if the transfer is in a pending status, it’s already being processed by the bank and cannot be canceled or reversed within Payhawk. If you need to recover the funds after the transfer is completed, you must arrange with the recipient to return the amount. This policy applies to all outgoing transfers, including those to employees and foreign currency accounts.