This article lists some of the frequently asked questions (FAQ) and solutions to some corner cases related to the integration between the Payhawk system and the Pennylane accounting software.
Does Payhawk differentiate between invoice and payment recognition dates?
Yes, in accordance with the accruals concept, Payhawk differentiates between invoice, receipt and payment recognition dates.
Expense documents and receipts are automatically exported into Payhawk upon being reviewed in Payhawk.
Payments are synced and reconciled in real-time, card payments upon settlement and bank payments upon success.
Can I fix bookkeeping mistakes?
Administrators or Accountants can easily return an expense for review within Payhawk. They can then make all the needed adjustments and send the updated expense back, all with a few clicks on the Payhawk platform.
Can Payhawk modify locked periods in Pennylane?
No, Payhawk will not modify any information in Pennylane from a locked period. If the period is locked Payhawk will select the first next open period and post the invoice there.