This article lists some of the frequently asked questions (FAQ) and solutions to some corner cases related to the integration between the Payhawk system and the Rillet accounting software.
Does Payhawk differentiate between invoice and payment recognition dates?
Yes, in accordance with the accruals concept, Payhawk differentiates between invoice, receipt and payment recognition dates.
Expense documents and receipts are automatically exported from Payhawk to Rillet once they are reviewed in Payhawk.
Payments are synced and reconciled in real-time, card payments upon settlement and bank payments upon success. Payments and bank transaction lines are also reconciled automatically in Rillet.
Can I fix bookkeeping mistakes?
Administrators or Accountants can easily return an expense for review within Payhawk. They can then make all the needed adjustments and send the updated expense back, all with a few clicks on the Payhawk platform.
If you change an expense that is already exported, Payhawk updates the bill in Rillet. If you delete an exported expense in Payhawk, the matching document in Rillet is also removed.
Can Payhawk modify locked periods in Rillet?
No, Payhawk will not modify any information in Rillet from a locked period. If the document date of an expense falls in a locked period, you can post the expense in the next open accounting period by using the Service period field in Payhawk.
How are suppliers synced between Payhawk and Rillet?
Suppliers sync both ways. Payhawk imports your existing Rillet vendors as suppliers, and pushes to Rillet every new supplier that you create in Payhawk.
Can I choose how card payments are exported to Rillet?
Yes. By default, payments with credit, debit, and linked cards in the US are exported as a bill and a matching bill payment. In the integration settings, you can choose to export credit and linked card payments as charges on a Rillet credit card account instead. Debit card payments are always exported as a bill and a bill payment.
Does the integration support reverse charge VAT?
Yes. For cross-border invoices, such as an import of services from the EU into the UK, Payhawk automatically applies the required VAT posting on behalf of your accountants.
Can I connect multiple entities to Rillet?
Yes. If you have multiple entities in Rillet, you connect each Payhawk entity to its matching Rillet subsidiary.