Only your company Payhawk Administrators can cancel Payhawk cards through the card management section of your company’s Payhawk account. If you are not a Payhawk Administrator, contact someone from your Finance team or another authorized user to perform this action on your behalf.
Special scenarios
If you need to cancel a newly issued card that you no longer require, close the card within one hour of issuance to prevent any data from being sent to the card manufacturer. This will stop the card from being produced.
When an employee leaves your company, their Payhawk card has to be canceled to prevent unauthorized use. Follow the steps to close the card.